The ROI of Salesforce CRM


How to Calculate the Value of a CRM

The value of a CRM system like Salesforce is widely discussed. But how does it really stack up?

Weeding through the hype can be difficult. Investing in a CRM is one of the most costly decisions a business will make. You want to ensure your selection will drive results and provide a real return on your investment.

So, we made an infographic compiling the real business results of implementing Salesforce CRM. It’ll answer:

  • Is Salesforce a revenue driver?
  • How does Salesforce impact customer service?
  • What is the common “break-even point” when investing in a CRM like Salesforce?
  • The realized five-year return on investment of Salesforce.

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